The DMAC Grader is an FSA who demonstrates proficiency in each of the eight core competency areas listed below with specific focus on effective communication (writing, in particular), relationship management and interpersonal collaboration (teamwork, project management), external forces and industry knowledge (to ensure relevant and up-to-date content) , technical skills and analytical problem solving (to ensure content accuracy), professional values.
1. Professional Values: Maintain current and thorough understanding of the subject matter; act in accordance with volunteer confidentiality agreement.
2. Communication: Demonstrate effective listening, writing and speaking skills in informal and formal volunteer settings.
3. External forces and industry knowledge: Respond to changes in the environment (cultural/social values, demographics, governmental influences, economic/business environments, other) by identifying and incorporating the implications of the changes into content or assessments.
4. Leadership: Meet commitments; initiate and inspire other volunteers; mentor and coach volunteer direct reports.
5. Relationship management and interpersonal collaboration: Be an active member of the team; understand varying work styles and preferences; work together towards common goal.
6. Technical skills and analytic problem solving: Apply actuarial knowledge, skills and judgment to develop and deliver accurate content/assessments/grades.
7. Strategic insight and integration: Proactively contribute to continued evolution of ASA and FSA e-Learning; understand and respond to stakeholder (candidate, member, employer, volunteer) needs; anticipate trends and how to apply to content/assessments/grading.
8. Results-oriented solutions: Participate in e-Learning decision making; implement recommendations.